data protection

Florah Z 'attaches great importance to data protection as well as openness and transparency in the processing of personal data.  For this reason, we have a data protection declaration from which data subjects can see how their personal data is processed and protected.

 

We receive, collect and store all information that you enter on our website or that you provide to us in any other way. In addition, we collect the IP address (Internet Protocol) that was used to connect your computer to the Internet; Sign up; E-mail address; Password; Computer and connection information and purchase history. We may use software tools to measure and collect session information, including the time it takes to build a website (Page Response Time) and the time visitors spend  stopping specific pages, page interaction information, and methods used to get the page. We also collect personally identifiable information (including name, email address, password, communication); Payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profiles.

 

As we  collect informations

When you conduct a transaction on our website, we collect the personal data that you provide to us, such as your name, address and email address. Your personal data will only be used for the reasons mentioned above.

Why we  collect personal information

We collect  non-personal and personal data for the following purposes:

  1. To provide and operate the Services;

  2. To provide ongoing customer service and technical support to our users;

  3. To contact our visitors and users with general or personalized, service-related information and advertising messages;

  4. To create aggregated statistical data and other aggregated and / or inferred non-personal information that we or our business partners can use to provide and improve our services;

  5. To comply with applicable laws and regulations.

The data will not be passed on and will only be used for internal purposes.

Storage of  data

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform through which we can sell our products and services to you. Your data may be stored through Wix.com's data store, databases, and general Wix.com applications. You save your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company conform to the standards of PCI-DSS, which are administered by the PCI Security Standards Council, a joint initiative of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help to ensure the secure handling of credit card information by our online shop and its service provider.

Communication with our  Website visitors

We may contact you to notify you about your account, troubleshoot problems with your account, resolve a dispute, collect fees owed, provide your opinion through surveys or questionnaires, send updates about our company, or when it is necessary to contact you to enforce our User Agreement, applicable national laws, and any agreements we may have with you. For these purposes, we can contact you by email, phone, SMS or post.

Use of cookies and  Tracking tools

A "cookie" is a small text file that is placed on your device, e.g. B. computer or smartphone, is downloaded when you access one of our websites.  

We use  Transient cookies and persistent cookies. We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can also be identified after changing pages. The following data is stored in the cookies and transmitted items in a shopping cart and log-in information. We also use cookies on our website that enable an analysis of the surfing behavior of the users.

Updates to the privacy policy

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you of those changes here. This means that you know what information we collect, how we use it and under what circumstances we may use and / or publish it.

Contact

If you do not want us to process your data further or if you would like to see, correct, change or delete personal data that we have about you, you can contact us at info@florah-z.com  to contact.